Privacy Policy

Welcome to Pizza Inn. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizzainn-eat.click, place an order, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site immediately.

This Privacy Policy applies to all information collected through our website (pizzainn-eat.click), and any related services, sales, marketing, or events (collectively referred to as the "Services").

1. Who We Are

Pizza Inn is a food service business operating in the United States. We serve customers through our online platform and are dedicated to providing a safe, transparent, and trustworthy digital experience.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information provided above or in the Contact Us section at the bottom of this document.

2. Information We Collect

We collect information about you in various ways when you use our Services. The types of information we collect depend on how you interact with us.

2.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Register for an account or create a user profile
• Place an order for food or other products through our website
• Sign up for our newsletter or marketing communications
• Participate in promotions, contests, or surveys
• Contact us for customer support or inquiries
• Leave reviews or feedback about our products or services

The personal information we collect may include:

• Identity Data: First name, last name, username or similar identifier, date of birth (where applicable)
• Contact Data: Billing address, delivery address, email address, and telephone numbers
• Financial Data: Payment card details (processed securely through third-party payment processors; we do not store full card numbers)
• Transaction Data: Details about purchases, orders, and payment history
• Profile Data: Your username and password, purchases or orders made by you, your preferences, feedback, and survey responses
• Communications Data: Your preferences in receiving marketing from us and your communication preferences, as well as records of communications between you and us

2.2 Information Collected Automatically

When you access or use our website, we automatically collect certain information about your device and usage patterns. This information is necessary for the proper functioning of our Services and helps us understand how visitors interact with our platform.

Automatically collected information includes:

• Device Information: IP address, browser type and version, operating system, device identifiers, hardware model, and mobile network information
• Usage Data: Pages visited, links clicked, time spent on pages, referring URLs, search queries entered on our site, and other actions taken on our platform
• Location Data: General geographic location based on your IP address; precise location only if you grant permission through your browser or device settings
• Log Data: Server logs that record your activity on our website, including access times, error logs, and other diagnostic data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect and store information about how you use our website. Cookies are small text files placed on your device that allow us to recognize your browser and capture certain information.

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the website to function properly (e.g., shopping cart, login sessions)
• Performance/Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Functionality Cookies: Remember your preferences and settings to enhance your experience
• Marketing/Targeting Cookies: Track your browsing habits to deliver relevant advertisements

You can control cookies through your browser settings and our cookie consent tool. For more detailed information about the cookies we use, please refer to our Cookie Policy. Note that disabling certain cookies may affect the functionality of our website.

2.4 Information From Third Parties

We may receive information about you from third parties, including:

• Social media platforms when you connect your account or interact with our social media pages
• Payment processors and financial institutions to verify transactions
• Delivery and logistics partners involved in fulfilling your orders
• Marketing and analytics partners who provide insights about our audience
• Publicly available sources for fraud prevention and identity verification purposes

3. How We Use Your Information

We use the information we collect for various legitimate business purposes. Specifically, we use your information to:

3.1 Provide and Manage Our Services

• Process and fulfill your food orders and transactions
• Manage your account and provide customer support
• Send order confirmations, receipts, and delivery notifications
• Communicate important service-related information
• Facilitate payments and coordinate delivery logistics

3.2 Improve and Personalize Our Services

• Analyze usage patterns to improve the functionality and user experience of our website
• Personalize your experience by displaying content and recommendations relevant to your interests and order history
• Conduct research and development to enhance our food offerings and services
• Monitor and analyze trends, usage, and activities in connection with our Services

3.3 Marketing and Communications

• Send you promotional offers, discounts, and marketing communications about our products and services, with your consent where required by law
• Administer loyalty programs and special promotions
• Conduct surveys and gather feedback to improve our services
• Serve targeted advertisements through our website and third-party platforms based on your interests

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at [email protected]. Please note that even if you opt out of marketing, we may still send you service-related communications.

3.4 Legal Compliance and Safety

• Comply with applicable laws and regulations, including the Federal Trade Commission Act (FTC Act), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable U.S. privacy laws
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights, property, and safety of Pizza Inn, our customers, and the public
• Enforce our Terms of Service and other agreements
• Respond to legal requests, court orders, and government inquiries

4. Legal Basis for Processing

We process your personal information based on the following legal grounds, as applicable under U.S. federal and state privacy laws:

• Contractual Necessity: Processing is necessary to fulfill orders you have placed with us or to take steps at your request prior to entering into a contract
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, improving our services, and direct marketing, provided these interests are not overridden by your rights
• Consent: Where you have given your explicit consent to process your information for specific purposes, such as receiving marketing emails or accepting non-essential cookies
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations

5. Sharing Your Information With Third Parties

We respect your privacy and do not sell your personal information to third parties for their own marketing purposes. However, we may share your information with trusted third parties in the following circumstances:

5.1 Service Providers and Business Partners

We share information with third-party vendors and service providers who perform services on our behalf, including:

• Payment Processors: To securely process your payments (e.g., Stripe, PayPal, or similar providers)
• Delivery Partners: To fulfill and deliver your food orders to your specified address
• Cloud Hosting and IT Services: To host our website and store data securely
• Analytics Providers: To help us understand website usage (e.g., Google Analytics)
• Email and Communication Services: To send transactional and marketing emails on our behalf
• Customer Support Platforms: To manage and respond to your inquiries
• Marketing and Advertising Partners: To serve targeted advertisements and manage promotional campaigns

All service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

5.2 Business Transfers

If Pizza Inn is involved in a merger, acquisition, asset sale, financing, or bankruptcy proceeding, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5.3 Legal Requirements and Law Enforcement

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

• Comply with a legal obligation, subpoena, court order, or government request
• Enforce our Terms of Service or other policies
• Protect and defend the rights or property of Pizza Inn
• Prevent or investigate possible wrongdoing in connection with our Services
• Protect the personal safety of users of our Services or the general public

5.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so, such as when you participate in co-sponsored promotions or refer a friend to our Services.

6. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

6.1 Security Measures We Employ

• Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS technology (HTTPS)
• Payment Security: We use PCI-DSS compliant payment processors and do not store full credit card numbers on our servers
• Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions
• Firewalls and Intrusion Detection: We employ firewalls and monitoring systems to detect and prevent unauthorized access
• Regular Security Audits: We conduct periodic security reviews and vulnerability assessments of our systems
• Employee Training: Our staff receives regular training on data protection and privacy best practices

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention procedures.

8. Your Privacy Rights

Depending on your location within the United States, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

8.1 Rights Under U.S. Privacy Law

Under applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have the following rights:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the purposes for collection, and the categories of third parties with whom we share your information.
• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., where we are required to retain information for legal or contractual reasons).
• Right to Opt-Out of Sale or Sharing: California residents have the right to opt out of the sale or sharing of their personal information for cross-context behavioral advertising. Pizza Inn does not sell your personal information as defined under the CCPA/CPRA.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information to only what is necessary for providing our Services.
• Right to Data Portability: You have the right to receive your personal information in a portable, usable format and to transmit that data to another entity where technically feasible.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you our Services, charge you different prices, or provide a lower quality of service because you exercised your rights.

Residents of other U.S. states with enacted privacy laws (such as Virginia's CDPA, Colorado's CPA, Connecticut's CTDPA, Texas's TDPSA, and others) may have similar rights. We will honor all applicable rights under your state's privacy law.

8.2 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable consumer request by:

• Email: [email protected] with the subject line "Privacy Rights Request"
• Website: pizzainn-eat.click

Your request must:

• Provide sufficient information to allow us to reasonably verify your identity
• Describe your request with sufficient detail so we can understand, evaluate, and respond to it appropriately

We will respond to a verifiable consumer request within 45 days of receipt. If we require more time, we will inform you of the reason and the extension period (up to an additional 45 days) in writing. We provide this service free of charge, unless requests are manifestly unfounded, excessive, or repetitive, in which case we may charge a reasonable fee or decline to act on the request.

8.3 Authorized Agents

You may designate an authorized agent to make a privacy rights request on your behalf. The authorized agent must provide written proof of authorization, and we may require you to verify your identity directly with us even if you use an authorized agent.

9. Cookie Policy Summary

Our website uses cookies and similar tracking technologies to provide and improve our Services, analyze site traffic, personalize content, and deliver targeted advertising. By using our website, you consent to the use of cookies in accordance with this policy and our full Cookie Policy.

You can manage your cookie preferences at any time through:

• Our cookie consent banner displayed when you first visit our site
• Your browser's cookie settings (note: this may affect site functionality)
• Third-party opt-out tools such as the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page

For full details about the specific cookies we use, their purposes, and how to manage them, please visit our Cookie Policy.

10. Children's Privacy

Pizza Inn's website and Services are not directed to individuals under the age of 18. We do not knowingly solicit, collect, or use personal information from minors. If you are under 18, please do not use our Services or provide any personal information through our website.

If we become aware that we have inadvertently collected personal information from a child under the age of 18 without verifiable parental consent, we will take immediate steps to delete that information from our records. If you believe we may have any information from or about a child under 18, please contact us immediately at [email protected].

We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws protecting children's privacy online.

11. International Data Transfers

Pizza Inn is based in the United States and primarily processes and stores data within the United States. However, we may use service providers and partners located in other countries. If we transfer your personal information outside the United States, we take appropriate measures to ensure that your data receives an adequate level of protection in accordance with applicable privacy laws.

Safeguards for international transfers may include:

• Entering into data processing agreements with service providers that include standard contractual clauses or equivalent privacy protections
• Working only with service providers in countries that have been deemed to provide an adequate level of data protection
• Implementing supplementary technical and organizational measures where necessary

By using our Services, you acknowledge that your personal information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws than those in your jurisdiction.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, social media platforms, and services that are not operated by Pizza Inn. These include:

• Social media sharing buttons (Facebook, Instagram, Twitter/X, etc.)
• Embedded maps and location services (e.g., Google Maps)
• Third-party payment gateways
• Review and rating platforms

This Privacy Policy applies only to our website and Services. We are not responsible for the privacy practices of third-party sites and services. We encourage you to review the privacy policies of any third-party sites you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Marketing Communications and Opt-Out

With your consent (where required), we may send you promotional emails, text messages, push notifications, and other marketing communications about Pizza Inn's products, special offers, and new menu items.

You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" or "opt-out" link at the bottom of any marketing email
• Replying "STOP" to any marketing text message
• Adjusting your notification preferences in your account settings
• Contacting us directly at [email protected]

Please note that even after opting out of marketing communications, you will continue to receive transactional communications related to your orders and account (e.g., order confirmations, delivery updates, account security alerts). These are essential communications necessary for the performance of our services and cannot be opted out of while you maintain an active account.

14. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Our website currently does not respond to DNT browser signals, as there is no industry-standard interpretation of these signals. However, you can manage your tracking preferences through our cookie settings and the third-party opt-out mechanisms described in the Cookie Policy section above.

We will continue to monitor developments in DNT technology and industry standards and may update our practices accordingly.

15. California-Specific Privacy Rights

In addition to the general rights described in Section 8, California residents have additional rights and disclosures under California law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) (collectively, "California Privacy Laws").

15.1 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

15.2 Shine the Light Law

Under California Civil Code Section 1798.83 (the "Shine the Light" law), California residents may request and obtain from us, once per calendar year and free of charge, information about the categories of personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year, as well as the names and addresses of such third parties. Please submit such requests to [email protected].

16. Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of personal information under Nevada Revised Statutes Chapter 603A. Pizza Inn does not currently sell personal information as defined under Nevada law. However, if you are a Nevada resident and wish to submit an opt-out request for any future sales, you may do so by contacting us at [email protected].

17. How to File a Complaint

If you believe that we have not adequately addressed your privacy concerns or that we have handled your personal information in violation of applicable law, you have the right to file a complaint with the appropriate regulatory authority.

17.1 File a Complaint With Us First

We encourage you to contact us first so we have the opportunity to address your concerns directly:

• Email: [email protected]
• Subject Line: Privacy Complaint

We will acknowledge your complaint within 5 business days and work to resolve the matter within 30 days.

17.2 Regulatory Authorities

If you are not satisfied with our response, you may file a complaint with the following authorities:

• Federal Trade Commission (FTC): The FTC enforces consumer protection laws, including data privacy and security. Visit ftc.gov/complaint or call 1-877-382-4357.
• California Privacy Protection Agency (CPPA): California residents may file complaints with the CPPA regarding CCPA/CPRA violations. Visit cppa.ca.gov.
• California Attorney General: Visit oag.ca.gov/privacy for privacy-related complaints.
• State Attorney General: Residents of other states may contact their state's Attorney General's office for privacy-related complaints.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website with a new "Last Updated" date
• Sending an email notification to registered users (for significant changes)
• Displaying a prominent notice on our homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

19. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please do not hesitate to contact our privacy team. We are committed to addressing your inquiries promptly and transparently.

When contacting us about a privacy matter, please include:

• Your full name and contact information
• A detailed description of your inquiry or request
• The type of request you are making (e.g., access, deletion, correction)
• Any relevant account or order information to help us identify your data

We will respond to all privacy inquiries within 45 days of receipt. For complex requests, we may extend this period by an additional 45 days, and we will notify you of any such extension.

This Privacy Policy was last updated on June 13, 2026, and is effective as of that date. Pizza Inn reserves the right to modify this policy at any time, with updates taking effect upon posting to our website.